Email setup: (Gmail) mail fetcher

Email setup: (Gmail) mail fetcher

Mail Fetcher is a Web-based Gmail feature that allows you to centralize up to 5 email accounts. This article provides instructions on setting up Gmail with the email account associated with your domain so that you can send and receive messages for that account through Gmail.


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  • Gmail's Mail Fetcher supports only the POP3 protocol; it does not support IMAP. Therefore, any action taken on a message will not be reflected if you access your account from a different email client. For example, if you were to read or delete a message from within Gmail, the message will still appear as unread in another email client program. For more information about the differences between IMAP and POP3, refer to email protocols IMAP and POP3.
  • Any time after you have added your POP3 account to Gmail, you can modify the all settings except the actual email address.
  • If you need assistance in configuring your email account, send a message to If you currently do not have a client configured for use with your email account, log in to your SiteWorx account and click Hosting Features > E-mail > Webmail.


  • An existing Gmail account.
  • Login information for the email account that you want to use with the email client. If you do not yet have a configured email account, refer to Creating a new email box.
  • The POP3 configuration settings and the Nexcess mail server information provided in the Welcome email that was sent when  Nexcess activated your service.

Step 1: specify incoming mail server settings

  1. Log in to your Gmail account, if needed, create a new one.
  2. Locate the Mail Settings option. The location of this option may vary, depending on your browser. For example, using Firefox, you can find the option in the upper right-hand corner of the page as shown below:
    Gmail Mail Settings Link
  3. Click Mail settings.
  4. On the Settings page, click on the Accounts and Import tab, and then click the Add a POP3 mail account you own link as shown below:
    Gmail Add POP3 Mail Account Option
  5. In the Email address: box, enter the full address of the account that you want to add; for example,
  6. Click Next Step.
  7. In the Username box, enter your full email address; for example,
    Gmail Mail Fetcher: Setting up a POP3 Account
  8. Enter the password that you specified when you set up your email account.
  9. Verify that the correct POP server information and port number of 995 is specified.
    Gmail Mail Fetcher: Select SSL Port Number
  10. Specify the rest of the settings as follows:
    1. Leave a copy of retrieved message on the server: (Recommended) Select this option in order to keep a copy of each message that Gmail retrieves in your other mail accounts. This way, you can access mail in your other accounts and in Gmail.
    2. Always use a secure connection (SSL) when retrieving mail: (Required) All information will be sent through a secure connection; be sure to change the port number to 995.
    3. Label incoming messages: By default, Gmail will identify incoming mail messages with the email address for the POP3 account you are adding. You can change the label to something else by selecting the New label… option.
    4. Archive incoming messages: Select this option if you want messages for your POP3 account to be automatically archived rather than directed to your Inbox.
  11. When finished specifying the settings, click Add Account.
    The next page prompts you to specify whether you would like to send messages from your newly added account.
  12. Leave the default selected as Yes; you will specify the outgoing settings in the second half of this procedure.
    Gmail Mail Fetcher: Select Outgoing Mail Preference
  13. Click  Finish. Proceed to Step 2: specify outgoing (SMTP) server settings.

Step 2: specify outgoing (SMTP) server settings

  1. Enter your name and email address.
  2. De-select the check box labeled Treat as an alias.
  3. Click Next Step.
    Gmail Mail Fetcher: Add New E-mail Address for Outgoing Messages
  4. Select the option next to Send through SMTP servers, and then click Next Step.
    Specify the SMTP server settings, as follows:
    1. SMTP Server: Enter the outgoing (SMTP) server name, which is provided on the Welcome email Nexcesss sent when activating your service.
      Gmail Mail Fetcher:  Specify Nexcess SMTP Server Settings
    2. Port: Enter 587.
    3. Username: Enter your full email address.
    4. Password: Enter the password for your email account.
    5. Secured connection using TLS: Select this option.
  5. Click Add Account. If you receive an error message indicating that there was a problem with your username or password, enter the full e-ail address for your POP3 account in the Username: box and then click the Add Account button. For example, rather than just "john," enter ""

External resources

Refer to Gmail Help for more comprehensive information about configuring and using Gmail Mail Fetcher.

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