Email Setup: (Gmail) Mail Fetcher

E-mail Setup: (Gmail) Mail Fetcher

Mail Fetcher is a Web-based, Gmail feature which allows you to centralize multiple e-mail accounts (up to five). This article provides instructions on setting up Gmail with the e-mail account associated with your domain so that you can send and receive messages for that account through Gmail.

Notes

  • As a courtesy, we try to provide the most up-to-date information involving third-party technologies; however, we cannot guarantee the accuracy of such content, nor can we guarantee the performance of the product. If the text and/or example screenshots do not match the version you're using, please refer to the documentation provided by the applicable third-party company.
  • Gmail's Mail Fetcher supports only the POP3 protocol; it does not support IMAP. Therefore, any action taken on a message will not be reflected if you access your account from a different e-mail client. For example, if you were to read and/or delete a message from within Gmail, the message will still appear as unread in another e-mail client program. For more information about the differences between IMAP and POP3, refer to E-mail Protocols: IMAP and POP3.
  • Any time after you have added your POP3 account to Gmail, you can modify the settings that you have specified (except the actual e-mail address).
  • If you need assistance in setting up your e-mail account, send a message to support@nexcess.net. If you currently do not have a client set up to use with your e-mail account, simply log in to your SiteWorx account and click Hosting Features > E-mail > Webmail.

Prerequisites

  • An existing Gmail account.
  • Login information for the e-mail account that you want to use with the e-mail client. If you do not yet have an e-mail account set up, refer to Creating a New E-mail Box.
  • The POP3 configuration settings and the Nexcess mail server information (provided in the "Welcome" e-mail that was sent when your Nexcess service was activated).

Step 1: Specify Incoming Mail Server Settings

  1. Log in to your Gmail account (or create a new one, if needed).
  2. Locate the Mail Settings option. The location of this option may vary, depending which browser you're using. For example, using Firefox, you can find the option in the upper, right-hand corner of the page (see example screen below).
    Gmail Mail Settings Link
  3. Click Mail settings.
  4. On the Settings page, click on the Accounts and Import tab (link), and then click the Add a POP3 mail account you own link (see example screen below).
    Gmail Add POP3 Mail Account Option
  5. In the Email address: box, enter the full address of the account that you want to add; e.g., jdoe@example.com.
  6. Click the Next Step button.
  7. In the Username box, enter your full e-mail address; e.g., jdoe@example.com.
    Gmail Mail Fetcher: Setting up a POP3 Account
  8. Enter the password that you specified when you set up your e-mail account.
  9. Verify that the correct POP server information is specified (e.g.,mail.example.com) and port number (995).
    Gmail Mail Fetcher: Select SSL Port Number
  10. Specify the rest of the settings, as follows:
    1. Leave a copy of retrieved message on the server: (Recommended) Select this option in order to keep a copy of each message that Gmail retrieves in your other mail accounts. This way, you can access mail in your other accounts, and in Gmail.
    2. Always use a secure connection (SSL) when retrieving mail: (Required) All information will be sent through a secure connection; be sure to change the port number to 995.
    3. Label incoming messages: By default, Gmail will identify incoming mail messages with the e-mail address for the POP3 account that you're adding. You can change the label to something else by selecting the New label… option.
    4. Archive incoming messages: Select this option if you want messages for your POP3 account to be automatically archived (rather than directed to your Inbox).
  11. When finished specifying the settings, click the Add Account button.
    The next page prompts you to specify whether you would like to send messages from your newly added account.
  12. Leave the default (Yes) selected; you will specify the outgoing settings in the second half of this procedure.
    Gmail Mail Fetcher: Select Outgoing Mail Preference
  13. Click the Finish button. Proceed to Step 2: Specify Outgoing (SMTP) Server Settings.

Step 2: Specify Outgoing (SMTP) Server Settings

  1. Enter your name and e-mail address.
  2. Clear/de-select the check box labeled, "Treat as an alias".
  3. Click the Next Step button.
    Gmail Mail Fetcher: Add New E-mail Address for Outgoing Messages
  4. Select the option next to "Send through example.com SMTP servers", and then click Next Step.
    Specify the SMTP server settings, as follows:
    1. SMTP Server: Enter the outgoing (SMTP) server name, which is provided on the "Welcome" e-mail that was sent when your service was activated.
      Gmail Mail Fetcher:  Specify Nexcess SMTP Server Settings
    2. Port: Enter 587.
    3. Username: Enter your full e-mail address.
    4. Password: Enter the password for your e-mail account.
    5. Secured connection using TLS: Select this option.
  5. Click Add Account.

NOTE: If you receive an error message indicating that there was a problem with your username or password, enter the full e-mail address for your POP3 account in the Username: box and then click the Add Account button. For example, rather than just "john", enter "john@example.com".

External Resources

  • For more comprehensive information and instructions on setting up/using Gmail Mail Fetcher, refer to the Gmail Help page.
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