Table of Contents
Adding a New FTP Account
This article provides instructions on using your SiteWorx account to add a new FTP account to your domain. 1)
Prerequisites
- An existing SiteWorx account.
- Check your account to verify that it has not reached its number of allowable FTP accounts. (If you attempt to add a FTP account after you have already reached your limit, you will receive an error message.)
Instructions
- On the SiteWorx menu, click Hosting Features > FTP.
- Enter the desired username in the FTP Username box.
- Enter, and re-enter to confirm, the desired password in the Password and Confirm Password boxes.
- By default, your root directory displays in the Home Directory field box. To select a specific directory, click anywhere in the field box. This launches the Select Directory window.

- Expand each directory (if needed) by clicking on the +, and then click on the desired directory.
- Click OK.
- Click the Add button to finish adding the FTP account.
Related Articles
1)
In most cases, a default FTP user account is automatically created when service is activated – this is the default FTP account. The number of additional accounts that you can set up varies depending on the specific plan that you have. Please contact support@nexcess.com if you have questions.
