Creating a New E-mail Box

This article provides instructions on creating a new e-mail account associated with your domain, via SiteWorx.

Example: If your domain name is “example.com”, you could create a specific e-mail account named "joe@example.com". While creating an e-mail box, you can also specify settings, such as disk quota, and a “copy” recipient e-mail address where messages will be copied to.

• The number of e-mail accounts that can be created for your domain is dependent on your service plan. Contact support@nexcess.net if you have questions regarding the number of e-mail accounts that you can set up for your hosting account.

• After you have created an e-mail account, you will be able to modify the properties, as needed (e.g., password, quota, etc.); however, you will NOT be able to change the actual e-mail address (e.g., "joe@example.com"). If you need to change the e-mail address, you will have to create a new e-mail account (with the desired name), and then delete the original e-mail account.

• An existing SiteWorx account.
• An existing e-mail box.

1. On the SiteWorx main menu, click Hosting Features > E-mail > Mailboxes.
2. Enter the desired name for your e-mail address in the E-mail Address box.
   NOTE: Your domain name will be automatically appended next to the E-mail Address box. For example: .@example.com.
3. Enter the desired password in the Password box.
4. Re-enter the same password in the Confirm Password box.
   
5. (Optional) Specify additional settings, as follows:
   • By default, the value for Disk Space Quota is set to "Unlimited". If you would like to set a specific quota for the e-mail account, click to clear the Unlimited check box and then enter the desired amount (in megabytes).
     
   • If you would like to send a copy of all messages to another (different) e-mail address, enter that e-mail address in the Send Copy To box. Messages will be delivered to the e-mail account that you are now creating and the account that you specify.
   • If one or more e-mail groups exists for your domain, they are listed beneath the Send Copy to: box. If you want to assign the new e-mail address to a group, click on the corresponding check box. For more information about e-mail groups, refer to Creating and Managing E-mail Groups.
6. Click the Add button.
   The following message appears at the top of the screen: “Mailbox added successfully”.

TIP: After you have successfully created an e-mail account, you can modify any of the settings originally specified for the account (except the name) by clicking the [Edit] link (see example screen below). For details, refer to Modifying E-mail Box Settings.
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• E-mail Client Setup
• Setting Up Fetch Mail in Horde
• Modifying E-mail Box Settings
• Managing Spam Settings
• Deleting an E-mail Box
• Using Webmail in SiteWorx
• General SiteWorx E-mail Account Management Features
• Advanced SiteWorx E-mail Account Management Features