Site: US UK AU |

How to add FTP accounts with SiteWorx

How to add FTP accounts with SiteWorx

This article shows how Nexcess clients can use SiteWorx to add FTP accounts to their domain.

All client accounts receive a default FTP user account. The number of additional accounts available to you depends on your specific hosting plan.

Attention: For security reasons, our servers require TLS encryption on FTP, also known as FTP over TLS.  

  1. Log in to your SiteWorx account.
  2. From the SiteWorx main menu, click Hosting Features > FTP > Accounts.

  3. In the FTP Username field, enter your desired username.

  4. Type your password, or click Generate to have one created for you.
  5. Note your root directory in the Home Directory field. To select a specific subdirectory, click the default directory and select your preferred directory (Figure 3), then select your desired directory from the directory tree and click OK.

  6. Expand each directory if necessary by clicking on the plus sign and then on the subdirectory name.
  7. To complete this task, click Add


For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to create MySQL databases and users with SiteWorx
Added on Wed, Sep 11, 2013
How to set up FileZilla
Added on Mon, Jun 11, 2018
How to create a subdomain with SiteWorx
Added on Mon, Aug 5, 2013
How to perform one-time backups with SiteWorx
Added on Mon, Aug 5, 2013
How to secure your SiteWorx account
Added on Tue, Dec 9, 2014
How to import and export MySQL databases
Added on Fri, Nov 13, 2015
What is Subversion?
Added on Mon, Aug 18, 2014
How to truncate MySQL tables
Added on Fri, Oct 30, 2015
How to create CNAME URLs with Edgecast CDNs
Added on Tue, Sep 10, 2013
How to change PHP versions in SiteWorx
Added on Wed, Oct 26, 2016