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How to add FTP accounts with SiteWorx

How to add FTP accounts with SiteWorx

Overview
This article shows how Nexcess clients can use SiteWorx to add FTP accounts to their domain.

All client accounts receive a default FTP user account. The number of additional accounts available to you depends on your specific hosting plan.

Attention: For security reasons, our servers require TLS encryption on FTP, also known as FTP over TLS.  

  1. Log in to your SiteWorx account.
  2. From the SiteWorx main menu, click Hosting Features > FTP > Accounts.

  3. In the FTP Username field, enter your desired username.

     
  4. Type your password, or click Generate to have one created for you.
  5. Note your root directory in the Home Directory field. To select a specific subdirectory, click the default directory and select your preferred directory (Figure 3), then select your desired directory from the directory tree and click OK.


  6. Expand each directory if necessary by clicking on the plus sign and then on the subdirectory name.
  7. To complete this task, click Add

 

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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