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How to change FTP account passwords and directories with SiteWorx

How to change FTP account passwords and directories with SiteWorx

Overview
This article shows how Nexcess clients can use SiteWorx to change an existing FTP account's login password or accessible directory.

 

  1. Log in to your SiteWorx account.
  2. From the Common Tasks section, click Change FTP Password (Figure 1).


    Figure 1. SiteWorx home page; Change FTP Password selection.

  3. When prompted, select your desired user, then click Continue (Figure 2).


    Figure 2. User selection and Continue button.

  4. Choose one or both:
    • To change the password, enter the new password in the Password and Confirm Password fields (Figure 3).


      Figure 3. Change Password and Confirm Password fields.

    • To change the accessible directory, select the Home Directory field (Figure 4),  select your desired directory from the directory tree. then click OK.

      Figure 4. Home directory field.

  5. Click Save.

 

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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Added on Sun, Jul 28, 2013