How to configure a CDN customer origin server

How to configure a CDN customer origin server

This article shows how to configure a customer origin configuration on either type of HTTP delivery platform for your Nexcess CDN.

What you need


ATTENTION: Typically, the HTTP large platform is used for assets larger than 300KB, while the HTTP small platform is used for smaller assets that are more frequently requested, such as CSS and JavaScript. Depending on your usage, it may be necessary to configure both the large and small platforms.

ATTENTION: It may take between 1 to 3 hours for changes to be reflected in all CDN locations. Do not configure your live site to use the CDN web addresses until the web addresses are fully functional.

  1. Log in to the Client Portal. From the dashboard, click Services > Other.

  2. Locate the relevant CDN service. From the menu toggle, followed by CDN Control Panel.

  3. If prompted, choose your preferred language.

  4. Select HTTP Large or HTTP Small, then select Customer Origin.

  5. Enter your domain information as follows:

    • Directory Name

      ATTENTION: This directory does not correlate to a directory on your hosting service; it is just used for organizational purposes. For example, if you use the images directory, you will need to append another /images directory to the URL generated.

      • The directory name serves as a unique identifier for the origin within your URL. It is recommended to choose a directory name that describes the role of this origin for your content so the directory name will not need to change if you need to use different origin servers to provide the content.
      • You can assign any name, but do not include spaces or special characters.

    • HTTP Edge Protocol: Do not clear this selection as this protocol adds your content to the CDN.
    • Hostname or IP Address: Enter the hostname or IP address of your host server.
    • The default port of 80 will automatically append to the web address.
    • Click Add to add the server to the list. You may specify additional locations if you have mirrored your content and require failover.
    • Load-Balancing Mode: Use the default setting unless you have an advanced understanding of your configuration.
    • HTTP Edge Protocol: Leave empty.
    • HTTP Host Header: Use the default entry.

  6. Click Add on the lower right section of the control panel when complete. On the Customer Origin page, you will see the CDN web address for use in accessing content on the customer origin server listed under the Full URL column. This CDN web address points to the root folder of your customer origin server.

  7. You can verify your CDN web addresses are fully functional by replacing your domain with the asset you just created. For example, if you want to verify an asset at and your CDN address is the one shown in the above image, enter

  8. You can specify a custom web address by setting up the CNAME files. For instructions on configuring CNAME files, refer to How to create an Edge CNAME URL.


For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to configure EdgeCast CDN with a non-standard TLD
Added on Tue, Feb 18, 2014
How to install SSL certificates in Nexcess Cloud
Added on Thu, Sep 13, 2018
How to switch Client Portal accounts
Added on Wed, May 23, 2018
How to use the Nexcess Secure Password Generator
Added on Tue, Jan 15, 2019
How to disable your CDN SSL service
Added on Fri, Dec 21, 2018
How to view your Account ID and PIN
Added on Thu, Jan 24, 2019
How to set up your CDN SSL service
Added on Thu, Dec 6, 2018
How to activate CDN compression
Added on Wed, May 23, 2018
How to enable Asia Pacific CDNs in the Client Portal
Added on Wed, May 23, 2018
How to purge the CDN cache
Added on Wed, May 23, 2018