Contact
Site: US UK AU |

How to configure a remote mail server

How to configure a remote mail server

Overview
This article explains how to use the SiteWorx Remote Setup feature to disable local mail delivery in order to direct your email traffic to a remote mail server. 

What you need

  • An existing SiteWorx account with the appropriate access permissions to modify DNS records. 
  • If you plan on changing the MX record to point to a remote server, retain the correct information for the destination mail server.
  • An account on one of our shared servers. If you instead have an account on a dedicated server, edit your MX records using the method provided in How to configure DNS records in the Client Portal.

Procedure

Attention: This procedure only works for clients on shared servers. If you are on a dedicated server, edit your MX records using the method provided in How to configure DNS records in the Client Portal.

  1. From the SiteWorx main menu, click Administration > Mail Options > Remote Setup.
  2. Under Action, click [Disable] for the domain that you want local delivery disabled. 
    E-mail Management:  Disabling Local Mail Delivery

  3. When prompted, click Disable to confirm.
    • If you are only disabling email for your domain, stop here.
    • If you need to configure email to point to a remote mail server, continue to Step 4.
      4. Under the MX Records section, click [Edit].
      5. Enter the appropriate settings for your remote mail server and click Save.
    • TTL: Time to Live; the number of seconds that a record will be considered valid by a server caching the information.
    • Preference Number: An integer, ranging from 0-65535, indicating the order in which records should be attempted. Lower numbers will be processed before higher numbers.
    • Mail Server: The name of the destination server where mail traffic will be directed.
      Edit MX Record using SiteWorx Remote Setup

Using webmail with custom MX records

Once you have disabled local delivery and provided custom MX records, Web-based email programs provided by InterWorx will now act as IMAP clients, provided that IMAP is supported by the mail server.

 

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
 
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Creating and managing email groups
Added on Mon, Aug 5, 2013
How to use webmail to access your email account
Added on Tue, May 1, 2018
How to set up Android email
Added on Wed, Sep 21, 2016
How to use Google Mail Fetcher
Added on Tue, Jul 30, 2013
How to fix display issues with IMAP folders in Outlook
Added on Thu, Mar 2, 2017
How to migrate an email account with IMAP
Added on Fri, Aug 23, 2013
How to manage spam with SiteWorx and SpamAssassin
Added on Mon, Apr 2, 2018
Setting up a Fetch mail account in Horde
Added on Tue, Aug 6, 2013
How to create and modify mailboxes with SiteWorx
Added on Thu, Jun 7, 2018
How to configure SiteWorx email autoresponders
Added on Tue, Jul 30, 2013