Contact
Site: US UK AU |

How to configure DNS records in SiteWorx

How to configure DNS records in SiteWorx

Overview
This article explains Nexcess clients can use SiteWorx to add, edit, and delete DNS records for their domain.

Before proceeding

Use this procedure only if your nameservers are DNSXXX-1.NEXCESS.NET and DNSXXX-2.NEXCESS.NET, or if your account uses a shared server environment, or your changes will have no effect.

If you are unsure, identify your nameservers by performing a WHOIS lookup on your domain. If your domain uses NS1.NEXCESS.NET and NS2.NEXCESS.NET, use the procedure outlined in How to configure DNS records in the Client Portal

If your domain uses neither of the above, Nexcess does not manage your DNS. Contact the organization responsible for managing your DNS to make the necessary changes.

Procedures

You may use SiteWorx to create, edit, and delete various types of DNS records.

Adding CNAME records

  1. Log in to your SiteWorx account.
  2. From the SiteWorx main menu, click Hosting Features > Domains > DNS Records.


  3. Click View Records for the desired domain.


  4. From the Add a new drop-down list, select CNAME, and click Go.


  5. In the Add DNS ‘CNAME’ Record panel, enter the required information and click Save.

Creating and editing other records

  1. Log in to your SiteWorx account.

    • If you do not know your password, click Forgot your password on the login page.
    • If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email, or contact our Support Team.
  2. From the SiteWorx main menu, click Hosting Features > Domains > DNS Records.

  3. Click View Records for the desired domain.

  1. From here, you may createedit, or delete records.

    • To create a new record, from the Add a new drop-down list, select the appropriate type of record and click Go.


      Depending on your type of record, the panel that now appears will vary. Enter all required information. If you require assistance, contact our Support Team by email or through the Client Portal.


      Click Save after filling all required fields, or your changes will not take effect.

    • To delete or edit a record, choose the desired record from the provided list, click Delete or Edit, make the necessary changes, and confirm your changes.




For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
 
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to create a subdomain with SiteWorx
Added on Mon, Aug 5, 2013
How to verify DNS propagation
Added on Tue, Jul 30, 2013
How to create and modify mailboxes with SiteWorx
Added on Thu, Jun 7, 2018
How to change PHP versions in SiteWorx
Added on Mon, Aug 13, 2018
How to activate two-factor authentication in SiteWorx
Added on Tue, Nov 28, 2017
How to add FTP accounts with SiteWorx
Added on Mon, Jun 11, 2018
How to import and export MySQL databases
Added on Fri, Nov 13, 2015
How to create a pointer domain with SiteWorx
Added on Tue, Aug 6, 2013
What is phpMyAdmin?
Added on Fri, Sep 5, 2014
How to purchase standard SSL certificates
Added on Fri, Sep 14, 2018