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How to create and manage email filters

How to create and manage email filters

Overview
This article explains how Nexcess clients can use SiteWorx to configure email filters to delete or quarantine unwanted email. 

Before proceeding

Filtering email from an address

  1. From the SiteWorx main menu, click Administration > Mail Options > Filters (Figure 1).

    Figure 1. SiteWorx main menu; Administration > Mail Options > Filters.

  2. In the Mail Filters section, click Add mail filter (Figure 2).

    Figure 2. Mail Filters section; Add mail filter.

  3. The Email Filter Rules panel appears. In the Filter Type drop-down list, select the Block e-mail with sender containing if it is not already selected (Figure 3).

    Figure 3. Email Filter Rules panel.

  4. In the Value field (Figure 3), type the complete or partial email address complete that you want to block. For example, you can specify @spammer.com, to block all incoming messages from that domain.
  5. Click Add (Figure 3). The Mail Filters section now shows the new blocked sender (Figure 4).

    Figure 4. Blocked senders, @spammer.

Filtering email containing specific subject text

Follow the steps below to create a mail filter for messages containing specific text in the subject line.

  1. From the SiteWorx main menu, click Administration > Mail Options > Filters (Figure 5).

    Figure 5. SiteWorx main menu; Administration > Mail Options > Filters.

  2. In the Mail Filters section, click Add mail filter (Figure 6).

    Figure 6. Mail Filters section; Add mail filter.

  3. From the Filter Type drop-down list, select the Block email with subject containing option (Figure 7). 
    E-mail Filter Type: By E-mail Subject
    Figure 7. Email Filter Rules panel; Block email with subject containing selection.

  4. In the Value field, type the subject text to be blocked (Figure 8).

    Figure 8. Value field and sample spam text.

  5. Click Add. Your chosen spam text will now appear in the Mail Filters section (Figure 9). 

    Figure 9. Mail Filters section with blocked subjects. 


For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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