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How to create and modify email accounts in Nexcess Cloud

How to create and modify email accounts in Nexcess Cloud

Overview
This article shows how Nexcess clients can create email addresses, reset email passwords, and create aliases for their Nexcess Cloud account.

Contents

Creating email accounts

After you create an account, you may adjust some settings, but you cannot change the email address unless you delete the old account and create a new one. 

  1. Log in to the Client Portal. From the home page, locate your desired Cloud Service. From the menu toggle, click Control Panel.  

  2. Click Menu > Email.

  3. Click Add.

  4. Enter your desired user, then click Add Mailbox.

Deleting email and resetting passwords

To delete mailboxes or view and regenerate passwords, click the menu  toggle corresponding to the desired email account.

Creating aliases

  1. To create an alias, perform Steps 1 and 2 from the Creating email accounts section, then click Add Alias.


  2. Enter the alias email in the Alias field. In the Members field, designate one or more recipients, one per line. Click Add Email Address when ready.


  3. To update or delete the alias, click the menu toggle corresponding to the desired alias.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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