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How to create Nexcess Cloud accounts

How to create Nexcess Cloud accounts

What you need


To access the cloud account creation page, log in to the Client Portal. Then, click Create > Cloud Account, and follow the five steps provided below.

Step 1: Domain Name

If you have not yet registered your domain name, do so now. Otherwise, enter your domain name, then click NEXT.

Step 2: Application

Click your desired application environment, then click NEXT. If you have no preference, click Flexible.

  • This does not install the application itself; it installs the optimum hardware and software configuration for that application.

  • Some applications include an auto-install option. If selected, we will install the most current stable release of that application for you. If you want us to install your application but auto-install is unavailable, please contact our Support Team, who will perform the installation.

Step 3: Service Level

Click your preferred plan, then click NEXT. If you are unsure which best suits your needs, please contact our Sales Team, available Monday - Friday, from 9 a.m. - 5 p.m., eastern time (ET).

Step 4: Location

Skip this step. At a future date, Nexcess Cloud clients will have the option to pick from several locations. For now, this service is only available from our Southfield, MI data center in the U.S.

Step 5: Summary

On the Summary page, review your selections. If you find an error, click back. Otherwise, click CREATE ACCOUNT.


Setup is complete. In most cases, your cloud account will be ready in 15 minutes or less. When ready, you will receive a notification and your first invoice at the email address you provided.

To access your cloud account dashboard, either click its name, or select Account Dashboard from the menu toggle.

You may view your website immediately upon cloud activation by clicking the secondary domain name.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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