How to edit settings for SiteWorx user accounts

How to edit settings for SiteWorx user accounts

But first...

  • You must have a reseller account with Nexcess.
  • If you are a secondary user and wish to change your account settings, you will only be able to edit your login information and your preferences; only the primary user can change account permissions. 


  1. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password on the login page.
    • If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email or contact our 24-hour Support Team for assistance.

  2. In the SiteWorx main menu, click Administration > User Accounts.

  3. Next to the name of the account that you want to edit, click Edit.

  4. Make the desired changes and click Save.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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