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How to edit settings for SiteWorx user accounts

How to edit settings for SiteWorx user accounts

But first...

  • You must have a reseller account with Nexcess.
  • If you are a secondary user and wish to change your account settings, you will only be able to edit your login information and your preferences; only the primary user can change account permissions. 


  1. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password on the login page.
    • If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email or contact our 24-hour Support Team for assistance.

  2. In the SiteWorx main menu, click Administration > User Accounts (Figure 1).

    Figure 1. SiteWorx main menu, Administration > User Accounts.

  3. Next to the name of the account that you want to edit, click Edit (Figure 2).

    Figure 2. Edit selection.

  4. Make the desired changes and click Save (Figure 3).

    Figure 3. Edit SiteWorx User panel and Save button.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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