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How to edit your address and other information in the Client Portal

How to edit your address and other information in the Client Portal

What you need

You need your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot locate this information, click Forgot Password? on the Client Portal login page or contact the Nexcess Support Team.


  1. Log in to your Client Portal.
  2. From the <Your Name> list on the upper right, click Addresses.

  3. Once on the Addresses page, you can either add an address, or edit one:
    • To add a new address, click Add Address.

      Then, fill all fields and click Add.

    • To edit an address, click the menu toggle, then click Edit.

      After you finish changing your information, click Save.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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