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How to flush Redis

How to flush Redis

Overview
This article shows how to use flush Redis with the command line interface (CLI).

You must have SSH access to your server in order to use this method. If you do not have SSH access, see How to enable SSH access for details.

  1. Log in to your server with SSH.

  2. Identify the location of the Redis socket or IP/port using the config file of your CMS. If you require assistance locating this file or have difficulty with this procedure, contact our Support Team by email or through the Client Portal.

  3. Flush your cache, but replace the angled brackets (<>) and everything between them with the indicated value:

    redis-cli -s /var/tmp/redis-multi_<customer specific name>_cache.sock FLUSHALL

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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