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How to generate DNS records

How to generate DNS records

Overview
This article describes how to choose between SiteWorx and the Client Portal as the proper location to create DNS records.  

Distinction between SiteWorx and Client Portal

SiteWorx and the Client Portal are not interchangeable. Refer to the "Shared server" or "Dedicated and cluster servers" section for the correct option as it pertains to your account. If you are unsure, contact our 24-hour Support Team.

Shared servers

The DNS records for shared servers should be configured in the SiteWorx DNS record setting.  

Refer to How to configure DNS records in SiteWorx for additional information.

Dedicated and cluster servers

DNS records for dedicated and cluster servers should be configured in the Client Portal.  

For more information, refer to How to configure DNS records in the Client Portal.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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