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How to install SSL certificates in SiteWorx

How to install SSL certificates in SiteWorx

Overview
This article explains how Nexcess clients can use SiteWorx to install SSL certificates and chain SSL certificates.

Before proceeding

Procedure

  1. If you have not already done so, download your certificate from your CA.
  2. Locate your private key, which was provided to you by the party responsible for setting up your SSL certificate. If you require assistance, contact our Support Team by email or through the Client Portal
  3. Log in to your SiteWorx account.
    • If you do not know your password, click Forgot your password? on the login page.

    • If you do not know the web address for your SiteWorx login page, either refer to your Welcome Email or contact our Support Team for assistance.

  4. From the SiteWorx main menu, click Hosting Features> Domains > SSL.


  5. If the private key is already installed, skip to step 6. Otherwise, click Setup Private Key.
  6. Paste the private key you located in Step 2 into the Private Key field and click Install.

  7. Install the SSL certificate:

    1. From the SSL files panel, click Setup SSL Certificate.

      Attention
      : When copying the certificate in Step 6b, include the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- portions.

    2. Copy and paste your SSL certificate referenced in Step 1 into the SSL Certificate field and click Install.


  8. If necessary, use the following procedure to install a SSL Chain Certificate:

    1. If you not already done so, download your SSL Chain Certificate from your CA.

    2. From the SSL Files panel, select Setup SSL Chain Certificate.



      Attention
      : When copying the certificate in Step 7c, include the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- portions.

    3. Copy and paste your CA-issued SSL chain certificate into the the provided field and click Install.

 

For more information or sales inquiries, visit the Nexcess website or contact our Sales Team between 9 a.m. and 5 p.m. eastern time (ET), Monday - Friday.

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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