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How to pay invoices with PayPal

How to pay invoices with PayPal

Overview
This article explains how Nexcess clients can pay for their services with PayPal with either one-time or automatic recurring payments.

What you need

  • Your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot locate this information, click Forgot Password? on the Client Portal login page or contact the Nexcess Support Team.

  • A PayPal account.

Method

This method shows how to use PayPal to make a one-time payment on an invoice, but includes an option to enroll that service into automatically recurring payments. If you have multiple services on your account, note that PayPal subscriptions charge on a per-service basis. Therefore, if you wish to use PayPal subscriptions to pay for all services on your account, you must configure a subscription for each individual service as outlined in How to subscribe services to PayPal

  1. Log in to the Client Portal dashboard. Either click Amount Due, or from the blue bar, click Billing > Invoices.

  1. On the Invoices page, click the menu toggle corresponding to the invoice to be paid.

  1. From the Payment Method drop-down list, select PayPal. If you wish to enroll this service in automatic recurring payments via PayPal, select the Set up automatic PayPal payments check box. Click Pay when done. 

    Attention: If you wish to use a PayPal subscription to pay for multiple services, you must create a PayPal subscription for each of those services.

  2. Log in to your PayPal account and follow their instructions.

    Attention
    : We cannot process this payment until you dispense funds into your PayPal account. This applies to both one-time payments and recurring payments.

For assistance, contact our Billing Team between 9 a.m. - 5 p.m. eastern time (ET), Monday - Friday.

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