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How to restore partial backups with SiteWorx

How to restore partial backups with SiteWorx

Overview
This article explains how Nexcess Classic (non-Cloud) clients can restore a partial backup file by using SiteWorx; to restore full and structure-only backups, you must use NodeWorx.

But first...

Attention: By default, all SiteWorx accounts have backups disabled. To enable them, contact our Support Team by email or through the Client Portal. Only Nexcess Classic (non-Cloud) clients have access to SiteWorx.

This article explains how to restore partial backups; refer to How to perform one-time backups with SiteWorx and How to schedule automatic backups with SiteWorx as necessary.

Restoring a SiteWorx partial backup file will overwrite existing data with the data stored in the backup file.

Full backups and structure-only backups cannot be restored from SiteWorx. These backup types need to be restored through NodeWorx by your system administrator. If you have a Shared or SIP plan, contact our Support Team and specify the reason for the restore, the date from which you want to restore, and specifically what you want to be restored, for example, "all files," "only Web files," or "only database files."

Procedure

  1. Log in to your SiteWorx account.

  2. In the SiteWorx main menu, click Backups > Management (Figure 1).


    Figure 1. SiteWorx main menu, Backups > Management.

  3. In the row containing the partial backup, click Restore (Figure 2).

    Restore Link for a Partial Backup
    Figure 2. Restore button for partial backup.

  4. Click Restore to confirm (Figure 3).


    Figure 3. Restore button for confirmation of partial backup.

  5. If successful, a message indicating will notify you at the top of the page.  

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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