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How to set the return-path email in Magento 2

How to set the return-path email in Magento 2

Overview
This article shows how to set the return-path within your Magento 2 installation to correct issues with sending emails to specific providers, such as when they inaccurately flag them as spam.

Attention

This feature does not function in Magento 2 despite the interface's suggestion that it is, in fact, available. For more information, see the GitHub bug report.

Magento is aware of the issue, but has not yet offered any more information.

Purpose

Setting the return-path email designates an email address for all failed emails. By default, most mail servers use the server’s email address for failed deliveries, preventing you from seeing those failed emails. It also resolves issues with customers not receiving system emails relating to registration, password recovery, and order notification.

Procedure

Attention: This feature does not function in Magento 2 despite the interface's suggestion that it is, in fact, available. For more information, see the GitHub bug reportMagento is aware of the issue, but has not yet offered any more information.

Use the following procedure to set the return-path email in Magento 2:

  1. Log in to your Magento 2 dashboard.

  2. Select Stores > Configuration.


  3. In the Configuration panel, scroll down, and click Advanced > System.

  1. In the Configuration menu, click Mail Sending Settings.

  1. In the Mail Sending Settings menu, from the Set Return-Path drop-down list, select Specified.

  1. In the the Return-Path Email field, enter your desired email address.


  2. Click Save Config.




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