Contact
Site: US UK AU |

How to set up Android email

How to set up Android email

Overview
This article shows how Nexcess clients can configure their Android device to receive emails from their domain.

Before proceeding

Procedure

Attention: The screen captures may be different than what you see on your device due to variations between models. 

  1. From the Settings menu, tap Applications > Email.
  2. Tap Add New Account (Figure 1). 


    Figure 1. Add New Account button.
     
  3. Enter the email address and the password for that manual account, then tap MANUAL SETUP (Figure 2).

    Attention: If you do not remember the password for your domain's email account, you can reset it with your SiteWorx account. For instructions, refer to How to create and modify mailboxes in SiteWorx.


    Figure 2. Sample Email Address and Password fields; MANUAL SETUP button.
     
  4. Choose POP3 ACCOUNT or IMAP ACCOUNT, as desired (Figure 3). If you plan to use multiple email clients and devices to access your email account, use IMAP to allow synchronization of those accounts. For more information, refer to Email Protocols: IMAP Versus POP3.


    Figure 3. POP3 and IMAP selections.
     
  5. In Incoming Server section, enter the following information (Figure 4): 


    Figure 4. Sample IMAP Server hostname, Security type, and Port selection for IMAP.
     
    1. In the IMAP Server or POP3 Server field, enter your server hostname. If necessary, refer to your Nexcess Welcome email for this information.
    2. From the Security type drop-down list, select SSL (Accept all certificates).
    3. In the Port field, verify one of the following numbers appears:
  6. In the Outgoing server section, enter the following information (Figure 5).


    Figure 5. Sample SMTP server hostname, Security type, and Port selection.
     
    1. In the SMTP server field, enter your outgoing server hostname. As above, refer to your Nexcess Welcome email if necessary.
    2. In the Port field, verify 587 appears). 
    3. From the Security type drop-down list, select TLS (Accept all certificates).
    4. Select the Authentication required before sending emails check box.
  7. Tap SIGN IN. Setup will now attempt to verify your settings. If setup fails, repeat Steps 1 - 12 to check for accuracy and make sure you entered your email address and password correctly.   

For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
 
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to purchase standard SSL certificates
Added on Wed, Feb 14, 2018
How to enable DKIM
Added on Tue, Aug 6, 2013
How to forward email with an alias in SiteWorx
Added on Mon, Aug 5, 2013
How to change email account passwords in SiteWorx
Added on Mon, Aug 5, 2013
How to enable SPF records
Added on Tue, Jul 30, 2013
Creating and managing email groups
Added on Mon, Aug 5, 2013
How to configure your local email client
Added on Thu, Oct 30, 2014
How to change an email account disk quota
Added on Tue, Jul 30, 2013
How to migrate an email account with IMAP
Added on Fri, Aug 23, 2013
How to retrieve email headers
Added on Wed, Nov 6, 2013