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How to set up outgoing SMTP email for Magento

How to set up outgoing SMTP email for Magento

This article recommends the Magento extension SMTP Pro when setting up external SMTP email for Magento 1.x, but also provides a manual method.

Preferred method

Though it is possible to configure your Magento installation to use external SMTP, consider using the free extension SMTP Pro, which is available for download from GitHub.

Manual method

If using the extension does not appeal to you, then you may set up SMTP access for Magento manually: 

  1. From the Magento Admin Panel, click System > Configuration (Figure 1).

    Figure 1. Magento Admin Panel; System > Configuration.

  2. Scroll down to the ADVANCED sub-menu, then click System (Figure 2).

    Figure 2. Advanced > System.

  3. From the System section, click Mail Sending Settings (Figure 3).

    Figure 3. System section; Mail Sending Settings.

  4. Enter the correct information in the Host and Port (25) fields:

    1. In the Host field, enter your outgoing SMTP mail server hostname. If you do not know the hostname, either locate it in your Welcome Email (Figure 4) or contact our Support Team.

      Figure 4. Sample Welcome Email with location of example outgoing SMTP mail server hostname.

    2. In the Port (25) field, enter 587, then click Save Config (Figure 5).

      Figure 5. Mail Sending Settings; Host sample entry and Port 587.


For 24-hour assistance any day of the year, contact our Support Team by email or through the Client Portal.

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