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How to subscribe services to PayPal

How to subscribe services to PayPal

What you need

  • A Nexcess Classic (non-Cloud) account. Nexcess Cloud accounts are ineligible for PayPal subscriptions due to the auto-scaling feature, which can affect your monthly recurring charge (MRC).
  • Your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot locate this information, click Forgot Password? on the Client Portal login page or contact the Nexcess Support Team.
  • A PayPal account.


If you have multiple services on your account, note that PayPal subscriptions charge on a per-service basis. Therefore, if you wish to use PayPal subscriptions to pay for all services on your account, you must configure a subscription for each individual service. If you upgrade or downgrade your service, you must manually adjust your PayPal subscription to reflect the new price. 

  1. Log in to the Client Portal dashboard. Click Services, then select the correct type of service.

  2. Locate your desired service. From the menu toggle, click View.
  1. From the menu  toggle, select Subscribe With PayPal.

    Attention: If you wish to use a PayPal subscription to pay for multiple services, you must create a PayPal subscription for each of those services.

  2. Log in to your PayPal account and follow their instructions.

    : We cannot process these payments until you dispense funds into your PayPal account. 

For assistance, contact our Billing Team between 9 a.m. - 5 p.m. eastern time (ET), Monday - Friday.

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