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  1. How to add FTP accounts with SiteWorx How to add FTP accounts with SiteWorx OverviewThis article shows how Nexcess clients can use SiteWorx to add FTP accounts to their domain. All client accounts receive a default FTP user account. The number of additional accounts available to yo... Read More
  2. How to use FIleZIlla How to use FileZilla OverviewThis document demonstrates how to use just one of many available FTP clients, FileZilla, to transfer files to and from your server. FTP definition Attention: For security reasons, our servers require TLS encryption on FTP... Read More
  3. How to set up FileZilla How to set up FileZilla OverviewThis article shows how to connect to your hosting account using the FileZilla FTP client, v3.5.2. What you need An existing FTP account on your domain Your FTP account login and server information provided... Read More
  4. How to transfer files to a server with SFTP How to transfer files to a server with SFTP Overview SFTP, or SSH (or secure) file transfer protocol, encrypts files as they are being transmitted using an SSH connection. This method is preferred over FTP when transferring confidential data, as FTP ... Read More
  5. How to generate and view SSH/FTP passwords for your Nexcess Cloud Account How to generate and view SSH/FTP passwords for your Nexcess Cloud Account What you need Your Client Portal login credentials. If you cannot locate them, click Forgot  Password? on the login page. An existing Nexcess Cloud account. See How to cre... Read More
  6. How to manage firewall whitelists in SiteWorx How to manage firewall whitelists in SiteWorx OverviewThis article outlines how Nexcess clients can use SiteWorx to whitelist an IP address. Definition A whitelist is used to give authorization to specific IP addresses to gain access to Nexcess serve... Read More
  7. How to install Invision Power Board How to install Invision Power Board Table of contents Download the Invision Power Board package Configure FTP credentials to transfer the Invision Power Board package Prepare the Invision Power Board Package for transfer Use FTP to connect to the N... Read More
  8. How to change FTP account passwords and directories with SiteWorx How to change FTP account passwords and directories with SiteWorx OverviewThis article shows how Nexcess clients can use SiteWorx to change an existing FTP account's login password or accessible directory.   Log in to your SiteWorx account... Read More
  9. How to install WordPress How to install WordPress OverviewThis article explains how Nexcess clients can install WordPress on their servers using FTP. For clients with pending migrations If you recently registered or transferred your domain, the below procedure will not wor... Read More
  10. How to delete FTP accounts with SiteWorx How to delete FTP accounts with SiteWorx OverviewThis article details how Nexcess clients can use SiteWorx to delete a FTP account from their domain. Log in to your SiteWorx account. If you do not know your password, click Forgot your password... Read More