Articles Search Results

  1. How Nexcess limits bad bots How Nexcess limits bad bots OverviewAt Nexcess, we block and restrict bots that tend to create performance issues for clients’ websites, although you may ask our support team to grant access to restricted bots as necessary.   What are bots, ... Read More
  2. How to install PrestaShop How to install PrestaShop Contents Download the PrestaShop package Configure FTP credentials to transfer the PrestaShop files Transfer PrestaShop files to your Nexcess server Configure your database Configure PrestaShop Delete install folder Step ... Read More
  3. How to restore partial backups with SiteWorx How to restore partial backups with SiteWorx OverviewThis article shows how Nexcess clients on physical (non-cloud) servers can  restore a partial backup file by using SiteWorx; to restore full and structure-only backups, you must use NodeWorx. B... Read More
  4. How to restart your server How to restart your server If you are a Nexcess client. do not attempt to restart your server, or you may lose data. If you require assistance, contact the Nexcess Support Team, available 24 hours a day, 365 days a year.   For 24-hour assistance an... Read More
  5. Nexcess Backup Policy Nexcess Backup Policy OverviewThis article explains how often and where Nexcess backs up data from managed client accounts.  Caution Although we provide 30-day automatic backups as a service, we strongly recommend all clients maintain their own back... Read More