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  1. How to create and manage site backups using SSH How to create and manage site backups using SSH Although we provide 30-day automatic backups to all Nexcess clients, we recommend supplementing these with your own backups. Maintaining multiple backup sources is an industry best practice, as this pro... Read More
  2. How to find and remove hanging Magento cron jobs with SSH How to find and remove hanging Magento cron jobs with SSH Problem Magento cron jobs will occasionally freeze. You may notice the cron job has failed to run at its designated time or times, or you may receive notification of a cron job failing to run ... Read More
  3. What are the advantages of using SSH keys to control access for multiple users? What are the advantages of using SSH keys to control access for multiple users? OverviewSSH keys offer a means for site administrators to allow multiple individuals to share one user and all associated permissions while remaining PCI DSS-compliant. B... Read More
  4. How to create SSH keys in Windows with PuTTY How to create SSH keys in Windows with PuTTY Contents Background Method 1: Generate the key 2: Upload the SSH key Background SSH keys are a means of authenticating a user to an SSH server without using a password. Each “key” is actually a ke... Read More
  5. How to manage firewall whitelists in SiteWorx How to manage firewall whitelists in SiteWorx OverviewThis article outlines how Nexcess Classic (non-Cloud) clients can use SiteWorx to whitelist an IP address. A whitelist is used to give authorization to specific IP addresses to gain access to Nexc... Read More
  6. How to truncate MySQL tables from the CLI How to truncate MySQL tables from the CLI ATTENTION: This method requires SSH access. Nexcess Classic (non-Cloud) clients must first enable SSH access and adjust their firewall settings in SiteWorx; Cloud accounts have SSH enabled by default. Use... Read More
  7. How to show running MySQL queries from the CLI How to show running MySQL queries from the CLI ATTENTION: This method requires SSH access. Nexcess Classic (non-Cloud) clients must first enable SSH access and adjust their firewall settings in SiteWorx; Cloud accounts have SSH enabled by default.... Read More
  8. How to export and import MySQL tables via CLI/SSH How to export tables and import MySQL tables via CLI/SSH ATTENTION: This method requires SSH access. Nexcess clients on physical (non-cloud) servers must first enable SSH access and adjust their firewall settings in SiteWorx; Cloud accounts have S... Read More
  9. How to reset your SSH password and add SSH keys in SiteWorx How to reset your SSH password and add SSH keys in SiteWorx Overview If you are a Nexcess client on a physical (non-cloud) server, you may use your SiteWorx account to reset your SSH password. You may also add SSH keys, though these keys must created... Read More
  10. How to enable SSH access How to enable SSH access OverviewThis article shows how Nexcess clients on physical (non-cloud) sererss can enable SSH access from their SiteWorx interface. If you are a Nexcess Cloud client, SSH access is enabled by default. See How to generate and... Read More
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