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  1. How to add SSH keys to your Nexcess Cloud account How to add SSH keys to your Nexcess Cloud account What you need Your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot locate this information, cli... Read More
  2. How to repair MySQL tables How to repair MySQL tables OverviewThis article explains how to repair crashed MySQL tables using either phpMyAdmin or the MySQL CLI. If you encounter MySQL time-out errors or unexpected restarts, the likely cause is one or more crashed database tabl... Read More
  3. How to create SSH keys in macOS and Linux How to create SSH keys in macOS and Linux OverviewThis article explains how you can create SSH keys to restrict and manage user access to a Linux server. Background This article's scope is limited to macOS and Linux.  SSH keys are a means of au... Read More
  4. How to generate and view SSH/FTP passwords for your Nexcess Cloud Account How to generate and view SSH/FTP passwords for your Nexcess Cloud Account What you need Your Client Portal login credentials. If you cannot locate them, click Forgot  Password? on the login page. An existing Nexcess Cloud account. See How to create... Read More
  5. How to change SSH passwords from the CLI How to change SSH passwords from the CLI If you are a Nexcess client, you may instead use SiteWorx to change your SSH password. Attention: If you are a Nexcess client, you must first enable SSH from SiteWorx. Log in to your server with SSH.  Ente... Read More
  6. How to create SSH keys in Windows with PuTTY How to create SSH keys in Windows with PuTTY OverviewThis article shows how to use PuTTY to manually create SSH keys in Windows. Table of contents Background Procedure 1: Generate the key 2: Upload the SSH key Background SSH keys are a means of ... Read More
  7. How to enable SSH access How to enable SSH access OverviewThis article shows how Nexcess clients can enable SSH access from their SiteWorx interface. Attention: This procedure alone will not grant SSH access; you must also whitelist any IP addresses that will connect using S... Read More
  8. How to reset your SSH password and add SSH keys in SiteWorx How to reset your SSH password and add SSH keys in SiteWorx Overview If you are a Nexcess client, you may use your SiteWorx account to reset your SSH password. You may also add SSH keys, though these keys must created using the procedure outlined in ... Read More
  9. How to flush Redis How to flush Redis OverviewThis article shows how to use flush Redis with the command line interface (CLI). You must have SSH access to your server in order to use this method. If you do not have SSH access, see How to enable SSH access for details. ... Read More
  10. What are the advantages of using SSH keys to control access for multiple users? What are the advantages of using SSH keys to control access for multiple users? OverviewSSH keys offer a means for site administrators to allow multiple individuals to share one user and all associated permissions while remaining PCI DSS-compliant. R... Read More
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