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  1. How to edit your address and other information in the Client Portal How to edit your address and other information in the Client Portal But first... You need your Client Portal username and password. These were originally provided in the Nexcess Welcome Email, though you may have since changed them. If you cannot l... Read More
  2. How to redirect a non-WWW web address to a WWW web address How to redirect a non-WWW web address to a WWW web address Overview This article explains how to redirect visitors that specify a non-WWW web address to a WWW web address.  Attention: If you do not have experience in working with .htaccess files, ... Read More
  3. What are the benefits of dedicated IP addresses? What are the benefits of dedicated IP addresses? OverviewAlthough the benefits of dedicated IP addresses are often misunderstood and overstated, the most significant benefit involves not sharing an IP address with potential email spammers, who are fr... Read More
  4. How to forward email with an alias in SiteWorx How to forward email with an alias in SiteWorx OverviewThis article explains how Nexcess clients can use SiteWorx to create, modify, and delete email aliases. Overview You can redirect any email messages sent to a non-existent email accounts on your... Read More
  5. How to view your admin URL in Nexcess Cloud How to view your admin URL in Nexcess Cloud But first... You need an existing Nexcess Cloud account with an auto-installed application. See How to create Nexcess Cloud accounts for more information. Method 1: Use your Welcome Email If you chose auto... Read More
  6. How to find the IP address of a website or server How to find the IP address of a website or server OverviewThis article explains three methods of finding the IP address of your server or website. Procedures All three of the following methods can help you locate the IP address of your server or webs... Read More
  7. How to block IPs with .htaccess How to block IPs with .htaccess OverviewThis article details how to block IPs specific to various countries from accessing your site. Notes If you do not have experience in dealing with .htaccess files, we highly recommend that you contact Nexcess ... Read More
  8. How to manage firewall whitelists in SiteWorx How to manage firewall whitelists in SiteWorx OverviewThis article outlines how Nexcess Classic (non-Cloud) clients can use SiteWorx to whitelist an IP address. A whitelist is used to give authorization to specific IP addresses to gain access to Nexc... Read More
  9. What is GeoIP? What is GeoIP? OverviewGeoIP refers to the method of locating a computer terminal’s geographic location by identifying that terminal’s IP address. Definition A form of geolocation, GeoIP refers to the method of locating a computer termin... Read More
  10. What is an extended validation (EV) multi-domain SSL certificate? What is an extended validation (EV) multi-domain SSL certificate? OverviewExtended validation multi-domain SSL certificates allow a domain owner to assign multiple domains and sub-domains to a single SSL certificate. They differ from standard multi-d... Read More
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